Privacy Policy for Mastiff Moving

This Privacy Policy explains how Mastiff Moving (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website and interact with us. We are committed to transparent communication and safeguarding your privacy.

Who We Are

Our Website:
Our website address is: http://mastiffmoving.com.
About Us:
Mastiff Moving is a full-service moving company. We exclusively use SMS and email to communicate with our clients on a mutual basis, ensuring that you are kept informed about service details, moving updates, and any inquiries. Your contact details remain confidential, and no information will be shared with third parties without your explicit consent.

Comments

When you leave a comment on our site, we collect the information you provide in the comment form, as well as your IP address and browser user agent string to help with spam detection. Additionally:

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine if you are using it.
You can review the Gravatar service privacy policy here: https://automattic.com/privacy/.
Once approved, your profile picture (linked to your Gravatar) may be visible in the context of your comment.

Media

If you upload images to our website, please avoid including embedded location data (such as EXIF GPS information). Visitors can download images from the site and potentially extract location data.

Cookies

Comments Cookies:
When you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you won’t have to re-enter your details when leaving another comment. They will last for one year.
Login & Session Cookies:
- Visiting our login page will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded once you close your browser.
- When you log in, cookies are set to save your login information and screen display choices. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.
- Logging out will remove the login cookies.
- If you edit or publish an article, an additional cookie (with no personal data) is stored in your browser indicating the post ID of the article. This cookie expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website directly. These external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the content—especially if you have an account and are logged in to those sites.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Beyond this, your personal data is never shared with third parties for marketing or other purposes without your consent.

How Long We Retain Your Data

Comments:
If you leave a comment, both the comment and its metadata are retained indefinitely to help us recognize and approve any follow-up comments automatically.
User Profiles:
For users who register on our website, we store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.

What Rights You Have Over Your Data

Data Access and Portability:
If you have an account or have left comments, you can request an exported file of the personal data we hold about you—including any data you have provided.
Data Erasure:
You can also request that we erase any personal data we hold about you. Please note that this does not include data we are obliged to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be processed by an automated spam detection service. This service helps us maintain the integrity of our site by filtering out spam and abusive content.

Communication & Privacy (SMS and Email)

Communication Channels:
We communicate with our clients exclusively via SMS and email for service confirmations, updates, and inquiries. These channels are used on a mutual consent basis.
Data Security:
Your contact information is securely stored and will not be shared with third parties for any purpose other than to facilitate our service or comply with legal obligations. When third-party service providers (e.g., email service providers) are involved, they are contractually bound to maintain the confidentiality and security of your data.
Your Preferences:
You can manage your communication preferences at any time. If you choose to opt out, you will no longer receive SMS or email messages from us.

SMS Terms of Service

By opting into SMS communications from Mastiff Moving—whether through our web form or another medium—you agree to receive SMS messages related to:

Appointment scheduling and appointment reminders
Post-visit instructions
Lab notifications
Billing notifications
Other service-related alerts

Please Note:

Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For assistance, reply HELP or visit our website at https://mastiffmoving.com/.

For further details, please review our full Privacy Policy at https://mastiffmoving.com/privacy-policy/ and our Terms of Service at https://mastiffmoving.com/terms-conditions/

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, SMS Terms of Service, or our communication practices, please contact us at:

Email: [email protected]
Phone: 800 655-1540
Address: 11622 El Camino Real 1st floor San Diego, CA 92130 United States