Frequently Asked Questions

FAQ – San Diego Movers – Mastiff Moving – San Diego, CA – mastiffmoving.com2022-04-11T15:56:46+00:00

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WHY SHOULD I HIRE MASTIFF MOVING?2021-05-18T19:45:55+00:00

We are your trustworthy moving companions! At Mastiff Moving, we take pride in a job well done. Our trained staff is clean-cut, caring and courteous. We provide professional and skilled service for each of our valued customers. We understand you’ve worked hard for all you have and our priority is to move your household goods to their new location and have them all arrive in top condition. From your largest furniture pieces to your smallest delicate accessories, we meticulously wrap, protect and pack your precious possessions. Whether you have a studio apartment or an expansive estate, with Mastiff Moving you’ll have peace of mind and in safe paws.

IS MASTIFF MOVING LICENSED?2021-11-22T14:39:54+00:00

Yes! Mastiff Moving is proudly licensed with the Bureau of Household Goods and Services in the State of California.

Cal-T #0192354

IS MASTIFF MOVING INSURED?2022-04-11T15:39:03+00:00

Yes! Mastiff Moving is fully insured, offering three (3) coverage options. Our customers are able to choose between Basic coverage, Actual Cash Value, or Full protection.

WHAT AREAS DO YOU SERVICE?2021-11-22T14:41:13+00:00

Though we are licensed to service the entire state of California, we specialize in Southern California moves. From San Diego County up to Los Angeles and the Pacific Coast Highway to the Inland Empire, we provide professional service for all your moving needs.

WHAT SERVICES DO YOU OFFER?2021-11-22T14:42:21+00:00
  • full-service moves for residential or business
  • packing and unpacking your items
  • disassemble and reassemble your furniture
  • load and/or unload your moving truck or POD
  • furniture delivery or relocation within the residence
DO YOU OFFER FREE ESTIMATES?2021-11-22T14:43:04+00:00

Mastiff Moving offers free virtual estimates. Please fill out the free estimate form on the home page and you will be contacted promptly to discuss your moving needs.

HOW MUCH NOTICE IS NEEDED TO BE PUT ON YOUR SCHEDULE?2021-11-22T14:43:37+00:00

The more notice the better! Scheduling 2 – 3 weeks out from your move date is optimal. At Mastiff Moving, we understand that sometimes life gets crazy and you may not be able to allow for that much notice. Give us a call and we will do our best to accommodate your last-minute needs.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?2021-11-22T14:44:10+00:00

Mastiff Moving prefers to be paid by Zelle, Venmo or Cash. We will also accept Apple Pay and debit or credit cards.

SHOULD I TIP MY MOVERS?2021-11-22T14:45:14+00:00

Though tips are not required, they are always appreciated and graciously accepted.

MASTIFF MOVING DID A GREAT JOB FOR US. WHAT SOCIAL MEDIA PLATFORM CAN WE WRITE A REVIEW ON TO SUPPORT YOU?2021-12-22T22:17:33+00:00

At Mastiff Moving, we aim to exceed your expectations. The best form of a compliment for a job well done is a referral. We invite you to write us a positive review HERE and to post on our major platforms: Yelp, Nextdoor, Angi, and the Better Business Bureau link on this website.

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DO YOU DISASSEMBLE AND REASSEMBLE FURNITURE?2021-11-22T14:46:48+00:00

Yes. Most of the items in your home will not require disassembly, but some items will. The most common items to be disassembled are bed frames, dining room tables, bedroom dressers with mirrors attached, and bookcases with removable shelves. Mastiff Moving will take apart and put back together your furniture, as necessary or requested.

DO YOU PACK AND MOVE SPECIALTY ITEMS?2021-11-22T14:47:18+00:00

Yes. Mastiff Moving will skillfully wrap, pack and move all of your special items including pianos, gym equipment, safes, oversized furniture, art, et al. Prior to our arrival, please let us know of any specialty items you have that we will be moving.

WHAT ITEMS ARE HAZARDOUS AND NOT PERMITTED TO BE MOVED?2021-11-22T14:47:49+00:00

Mastiff Moving will not accept hazardous items that are combustible, corrosive, explosive, or flammable. Hazardous materials, as defined by the US Secretary of Transportation, are not accepted for shipping. Here is a list of some of the most common household items that are considered hazardous.

  • Combustible liquids:
    • rubbing alcohol
    • motor oil
    • antifreeze compounds
  • Corrosives:
    • acids
    • drain cleaners
    • photographic acids used in developing film
    • bleach
    • batteries
    • water purifying agents used in swimming pools
  • Explosives:
    • fireworks
    • small arms ammunition
    • flashbulbs
  • Flammables:
    • lighter fluid
    • matches
    • wood oil stains
    • petrol-chemical-based garden sprays
    • paint or varnish
    • paint or varnish removers
    • butane/propane/gasoline  (garden equipment)
    • signal flares
    • charcoal briquettes.
  • Compressed gases:
    • aerosol cans
    • fire extinguishers
    • scuba diving tanks
WHAT IS YOUR MINIMUM CHARGE?2021-12-22T19:41:01+00:00

Mastiff Moving has a 4 hour minimum charge.

DO YOU CHARGE FOR OVERTIME?2021-11-22T14:49:03+00:00

Per California State law, we are required to charge time and a half after the 8th hour. For moves that may take longer than 8 hours to complete, you may choose to split your move into 2 days to avoid paying overtime.

WHAT CAN I DO TO SAVE MONEY ON MY MOVE?2021-11-22T14:49:31+00:00

Packing yourself is the best way to save money on moving costs. The more you’re packed up and ready to go, the less time it will take movers to pack or move your items. The more prepared you are for your move and the more small things you can do for yourself, the more money you will save.

Other Tips:

  • sell or donate items you no longer want
  • pack up all small items ahead of time
  • wrap and pack all fragile items yourself
  • pack and move valuables yourself
  • disassemble furniture ahead of time
  • choose a staging area for packed boxes
  • keep pathways clear so movers can move easily

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